CAATE Complaint Process
Formal complaints to the CAATE must pertain to matters related to program compliance with the Standards. Complaints may be filed by the program’s stakeholders including individuals, students, groups, or organizations related to the program.
The CAATE will not intercede in institutional student or faculty grievances against a program. Appropriate institutional and professional avenues of appeal must be used by complainants, before filing a formal complaint. The program’s institution assumes responsibility for administering their own policies in these areas. When alleged violations cannot be resolved within the institution, procedures within state systems of higher education or state judicial courts should be used to review and enforce institutional compliance with policies.
The CAATE will keep a complainant’s identity confidential if requested, but will not accept anonymous complaints. All complaints must be submitted in writing to the CAATE Office via email (support@caate.net).