CAATE Complaint Process

Formal complaints to the CAATE must pertain to matters related to program compliance with the Standards.  Complaints may be filed by the program’s stakeholders, including individuals, students, groups, or organizations related to the program.

The CAATE will not intercede in institutional student or faculty grievances against a program. Appropriate institutional and professional avenues of appeal must be used by complainants, before filing a formal complaint. The program’s institution assumes responsibility for administering its own policies in these areas. When alleged violations cannot be resolved within the institution, procedures within state systems of higher education or state judicial courts should be used to review and enforce institutional compliance with policies. The CAATE policy on complaints can be found in section XII. Complaints Regarding CAATE Accredited Programs in the CAATE Policies and Procedures Manual.

The CAATE will keep a complainant’s identity confidential unless the complainant authorizes disclosure of his/her identity, but will not accept anonymous complaints. All complaints must be submitted in writing to the CAATE Executive Director email (dwest@caate.net).